SUPPLY CHAIN & LOGISTICS

The LogiTrak
Visibility Service

01

THE CHALLENGE

Gaps in the Modern Supply Chain

Modern supply chains are complex, global networks with numerous moving parts. Companies, from manufacturers to retailers, struggle with a lack of real-time visibility into their inventory and shipments. This lack of transparency leads to a cascade of problems: delayed deliveries, inventory shrinkage, inefficient routing, and an inability to respond to unexpected disruptions like bad weather or port closures.
Our client, a multinational logistics company, faced these critical issues:

LACK OF END-TO-END VISIBILITY

They had no single source of truth for their supply chain. Data was siloed in various systems—carrier portals, warehouse management software, and on-site spreadsheets—making it impossible to track a shipment from a manufacturing plant to a customer’s doorstep in real-time.

INEFFICIENT ROUTING & HIGH COSTS

Without real-time traffic and asset location data, logistics managers were making decisions based on static, outdated information. This resulted in suboptimal routes, increased fuel costs, and missed delivery windows.

REACTIVE PROBLEM SOLVING

When a shipment was delayed or an asset went missing, the client was forced into a reactive mode, spending valuable time and resources trying to locate the problem rather than proactively preventing it.

CAPEX-HEAVY LEGACY SYSTEMS

Upgrading their tracking and management systems would have required a massive investment in new hardware (sensors, scanners, etc.) and a complex software implementation, which was a significant financial hurdle.

02

THE SOLUTION

Divine by Design's LogiTrak as a Service

Divine by Design implemented the LogiTrak Visibility Service, a comprehensive, subscription-based solution that transformed the client’s supply chain from a fragmented, reactive network into a dynamic, data-driven ecosystem.
Our solution involved:

IoT SENSORS & GPS NETWORK

We deployed a mix of IoT sensors and GPS trackers on the client’s assets—from shipping containers and pallets to delivery trucks. These devices continuously feed real-time location and environmental data (temperature, humidity, etc.) into our cloud platform.

SINGLE UNIFIED DASHBOARD

We created a centralized, web-based dashboard that consolidates all supply chain data into a single, user-friendly interface. Logistics managers can now view the location and status of every shipment and asset, from anywhere in the world, in real time.

AI POWERED PREDICTIVE ANALYTICS

Our platform’s AI engine analyzes real-time data to predict potential delays or disruptions. For example, it can use weather data to reroute a shipment before a storm hits or predict equipment failure based on sensor readings. This proactive approach saves time and money.

AUTOMATED ALERT SYSTEM

We configured an automated alert system that notifies the client’s team of any deviations from the plan, such as a shipment entering an unauthorized area or a temperature sensor going out of range. This instant notification allows for rapid response to unforeseen issues.

PREDICTABLE OPEX MODEL

The client avoided the massive upfront costs of purchasing hardware and software licenses. The predictable monthly fee for our service covered everything—the sensors, the platform, and ongoing support—making it a scalable and financially sound investment.

03

THE RESULTS

A More Resilient and Efficient Supply Chain

The LogiTrak Visibility Service provided the client with the intelligence and control they needed to optimize their operations and enhance their customer service.

ENHANCED VISIBILITY

The client gained 100% end-to-end visibility across their entire supply chain, leading to a 30% reduction in inventory shrinkage and lost shipments in the first year alone.

COST SAVINGS

The AI-powered route optimization and proactive maintenance alerts led to a 15% reduction in fuel and maintenance costs, significantly improving their bottom line.

IMPROVED CUSTOMER SATISFACTION

The ability to provide customers with accurate, real-time tracking information increased customer satisfaction and loyalty.

OPERATIONAL RESILIENCE

The predictive analytics capabilities allowed the client to move from a reactive to a proactive mode, mitigating potential disruptions and ensuring business continuity.

By offering a fully managed, subscription-based solution, Divine by Design transformed the client’s supply chain from a costly liability into a strategic asset, demonstrating the power of a predictable, OpEx-driven model.

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